Privacy Policy

Trek Bike Store Naples ; https://trekbikestorenaples.net.
Last Updated: 12/12/25

At Trek Bike Store Naples (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, contact us, or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information You Provide

When you interact with us, we may collect personal information such as:

Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely by third-party providers)
Order and purchase details

Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Browser type and device information
Pages visited and time spent on the site
Referring websites or search terms

This information helps us improve our website and services.

2. How We Use Your Information

We use your personal information to:

Process and fulfill orders
Communicate with you regarding purchases, services, or inquiries
Provide customer support
Improve our website, products, and services
Detect and prevent fraud or misuse
Comply with legal and regulatory obligations

With your consent, we may also send you updates, promotions, or product information. You may opt out at any time.

3. Legal Basis for Processing (GDPR)

We process your personal data based on one or more of the following legal grounds:

Your consent
Performance of a contract (e.g. fulfilling an order)
Legal obligations
Legitimate business interests, provided they do not override your rights

4. Sharing Your Information

We only share your personal data with trusted third parties when necessary, including:

Payment processors
Shipping and logistics providers
Website hosting and analytics services

We do not sell or rent your personal information to third parties.

5. Cookies

Our website uses cookies and similar technologies to enhance functionality and analyze website usage. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.

7. Your Rights

If you are located in the European Union, you have the right to:

Access your personal data
Request correction or updates
Request deletion of your data
Restrict or object to processing
Request data portability

To exercise any of these rights, please contact us using the details below.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

9. Minors

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us:

📧 Email: sales@trekbikestorenaples.com