Get in touch
California, USA
Available
sales@trekbikestorenaples.net
Frequently asked questions
Can I customize my Bike?
Yes! Everyone has different needs when it comes to their dream bike, so we’ve created a system where you can build the ideal bike for you. Just choose a model and you’ll immediately see the available customization options.
What are the advantages of the belt drive?
It’s silent, clean, low-maintenance, and handles bad weather and road salt well – making it a popular choice for urban and winter use.
How much does shipping cost and how long does it take?
In general, the full delivery time is around 8 days. This is because your bike is built to order we start assembling it only after the order is placed. Sometimes it can be faster depending on current demand. You’ll see the exact shipping cost during checkout.
Can the bikes be used in winter, on snowy or salted roads?
Absolutely many of our users in northern climates are satisfied with their bikes in extreme conditions. The CDX belt performs well even in harsh environments and lasts 30,000–50,000 km. The steel frame is treated with internal frame protection, which can be reapplied over time for heavy-duty use (look for our frame protector spray).
Is test riding or trying out a bike possible?
Not at the moment, but we are working on a solution that will be available soon.
Do the prices include VAT?
Yes, all listed prices are gross (VAT included). The shipping destination determines how much VAT you’ll pay depending on your country.